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Graduate Reasoning Test Battery
General Reasoning Test Battery
Critical Reasoning Test Battery
Abstract Reasoning Test
Clerical Test Battery
Contact Centre Scenario Inventory
Technical Test Battery

Graduate Reasoning Test Battery (GRT1)


The Graduate reasoning test battery is an in-depth measure of mental ability suitable for management and graduate caliber staff. It is made up of three components which can be administered individually or together, measuring Verbal (VR1), Numerical (NR1) and Abstract (AR1) reasoning ability.

What GRT1 measures


Verbal Reasoning (VR1) measures verbal fluency, lexis and the ability to understand and reason using words. This is appropriate for jobs that require a high level of verbal ability such as managerial, senior sales, system analysts, marketing and advertising executives.

Numerical Reasoning (NR1) measures the capacity to use, understand and make inferences from numerical concepts and to draw logical relationships between them. This test is appropriate for jobs which require a high level of numerical ability such as financial and accounting occupations.

Abstract Reasoning (AR1) measures the understanding of abstract logical problems and use new information outside the range of previous experience. It is appropriate for all jobs such as senior management positions, technical and scientific posts.


General Reasoning Test Battery (GRT2)


The General Reasoning Test Battery is a comprehensive assessment of general reasoning ability. It is made up of three components which can be administered together or separately including Verbal Reasoning (VR2), Numerical Reasoning (NR2) and Abstract Reasoning (AR2).

What GRT2 measures


Verbal Reasoning (VR2) measures basic vocabulary, verbal fluency and the ability to reason using words. It is appropriate for all occupations that require a general level of verbal ability such as junior sales, administrative and clerical positions.

Numerical Reasoning (NR2) measures the ability to use numbers in a logical, resourceful way. This test is suitable for all jobs which require a general level of numerical ability including accounts clerks and technical roles.

Abstract Reasoning (AR2) measures the ability to recognize patterns and trends in data and engage in abstract logical reasoning, integrating this information and applying it to address issues. It is the least impact by previous educational background and cultural background.


Critical Reasoning Test Battery (CRTB2)


Critical Reasoning is central to all jobs in which a person must take logical decisions based on complex information. CRTB2 is made up of two sub-tests which measure verbal and numerical critical reasoning. These can be administered either individually or together. What GRT2 measures

Verbal Critical Reasoning (VCR2) observes the ability to understand and accurately draw logical conclusions and inferences from complex reports. It is suited for managerial and director roles.

Numerical Critical Reasoning (NCR2) measures the ability to understand and critically evaluate a wide range of numerical data and draw logical conclusions from this. It is suited for managerial and director roles


Abstract Reasoning Test (ART)


The abstract reasoning test assesses 'Fluid Intelligence' which is considered to be the purest form of general mental ability and is an exceptional predictor of work and academic achievement.

What ART measures


Abstract Reasoning (ART) measures the capacity to holistically analyze, adapt and learn from novel situations and experiences. It is suitable for jobs requiring strategic thinking.


Clerical Test Battery (CTB2)


The clerical test battery assess a range of clerical skills including Verbal Reasoning (VR2), Numerical Ability (NA2), Clerical Checking (CC2) and Spelling (SP2). The assessments can either be administered individually to assess a specific aptitude or as a whole battery to produce a candidate profile.

What CBT measures


Verbal Reasoning (VR2) measures basic vocabulary, verbal fluency and the ability to reason using words.

Numerical Ability (NA2) measures the efficient use of numerical data in clerical and administrative contexts such as calculating travelling expenses.

Clerical Checking (CC2) is a classic speed and precision test which assesses the ability to quickly and accurately code and check data.

Spelling (SP2) assesses the ability to correctly spell commonly misspelt words.

Filing (for on-screen application only) assesses the ability to classify names quickly and accurately into an existing electronic alphabetical filing system.


Contact Centre Scenario Inventory (CCSI)


The CCSI is a situational judgment test in which candidates are asked to judge which behaviors are most appropriate in a range of common and challenging contact centre scenarios.

What CCSI measures


Reaction to Challenging Customers is a scenario that asks whether the individual can recognize how to respond appropriately to an angry and demanding customer.

Interaction with Team Members is a scenario that asks whether the individual recognizes how to interact appropriately with other team members in the contact centre environment.

Maintaining High Performance is a situation that examines behaviors that contribute to high contact centre performance such as adherence to schedule.

Following Policy asks whether the individual can recognize appropriate ways of adhering to policies set by the organization whilst still being sensitive to the customer.

Responding to Sales Calls probes the individual's ability to tackle outbound sales calls in an appropriate and productive manner


Technical Test Battery (TTB2)


The TTB2 measures the core skills required for engineering apprenticeships, craft apprenticeships or technical training. It is made of three components that can be administered individually or as a group which are: Mechanical Reasoning (MRT2), Spatial Reasoning (SRT2) and Visual Acuity (VAC2). TTB2 can be integrated with GRT2 to provide a fully integrated aptitude profile and narrative report.What TTB2 measures

Mechanical Reasoning (MRT2) measures the understanding of mechanical concepts and physical principles in operation. The items have been selected from a wide range of areas (including optics, electrics, fluids and mechanics) so users can be confident that they are measuring a broad range of mechanical reasoning ability

Spatial Reasoning (SRT2) measures the ability to visualize patterns in three dimensions and match three-dimensional objects to two-dimensional patterns.

Visual Acuity (VAC2) measures the ability to work with highly detailed technical material such as wiring or circuit diagrams. The VAC2 has been specifically developed for roles which involve checking, repairing and replacing electrical/electronic circuitry and components